Infinity Solutions

A direct route to a real answer.

Contact us about product fit, account access, billing, cancellations, refunds, privacy or an unresolved service issue.

HOURS / MON–FRI, 10:00–18:00 IST
FIRST RESPONSE / WITHIN 1 BUSINESS DAY
TIME ZONE / ASIA–KOLKATA
PUBLIC HOLIDAYS / CLOSED
Customer support and billingProduct help, invoices, cancellation and refund requestssupport@infinitysolutions.app
SalesPlan selection and product questionssales@infinitysolutions.app
Privacy and legalData rights, legal notices and policy questionslegal@infinitysolutions.app
Business phoneRequired before payment-gateway submission[ADD +91 MONITORED PHONE]
Registered officeIndia[ADD FULL REGISTERED ADDRESS]

This static form opens your email application and does not upload or store the information you type.

ESCALATIONS

Grievance redressal.

For a complaint that support has not resolved, email our Grievance Officer with your account email, ticket number, a concise description and the outcome you are requesting.

STEP 01

Send the complaint

Email legal@infinitysolutions.app with “Grievance” in the subject.

STEP 02

We acknowledge it

We aim to acknowledge consumer complaints within 48 hours.

STEP 03

We investigate

We may request transaction records or account verification.

STEP 04

We respond

We aim to resolve eligible consumer grievances within one month.

Grievance Officer: [ADD APPOINTED OFFICER’S FULL NAME AND DESIGNATION] · Phone: [ADD PHONE] · Registered address: [ADD FULL ADDRESS]