A practical operating layer for client service.

Infinity Desk is hosted subscription software that helps service teams receive work, coordinate delivery and document client decisions.

PRODUCT / INFINITY DESK

DELIVERY / CLOUD ACCESS

BILLING / MONTHLY OR ANNUAL

SUPPORT / EMAIL

Requests and intake

Give clients one consistent place to ask for work and supply everything your team needs to begin.

Custom request forms capture the objective, deadline, reference files and stakeholders. Each submission enters a shared queue with a visible owner and status.

Structured briefsStandardise the information collected for each service.

File collectionKeep source files attached to the correct request.

PrioritiesAgree what is urgent before work begins.

NotificationsNotify the right people when a request changes.

Delivery workflows

Turn requests into accountable work without hiding progress from the client.

Templates define repeatable stages, while assignees, due dates and checklists keep each live job specific. Teams can see workload and clients can see progress without internal clutter.

Reusable templatesStart recurring services from a proven process.

OwnershipEvery task has a responsible teammate.

Due datesMake delivery commitments visible.

Activity historyReview what changed and when.

Review and approval

Keep feedback, revisions and final sign-off next to the deliverable they relate to.

Clients can comment, request a revision or approve. The resulting record reduces ambiguity and gives both sides a shared history of the decision.

Version contextKnow which deliverable received feedback.

Decision controlsApprove or request a change explicitly.

Threaded commentsKeep discussion with the work.

Delivery recordRetain a dated record of completion.

Account and billing context

Understand the commercial context of client work without turning the workspace into accounting software.

Store plan names, service limits, invoice references and billable-request notes. Payment credentials remain with the authorised payment processor and are not stored by Infinity Solutions.

Service planMake the client’s included services clear.

Usage recordReview work delivered within a period.

Invoice referencesConnect records without storing card data.

ExportsExport account data on Growth and Scale.

SERVICE DETAILS

What every subscription includes.

Secure browser access, product updates, routine backups and support for the duration of your paid plan.

ACCESS

Web application

Use a current desktop or mobile browser. No installation is required.

DELIVERY

Normally immediate

Access is typically available within 15 minutes after successful payment.

SUPPORT

One business day

We target an initial email response within one Indian business day.

EXPORT

Your records

Eligible plans can export core account and client-work data.

Choose the access level your team needs.

Plan limits, billing frequency, taxes and refund terms are disclosed before purchase.

Compare all plans